Terms & Conditions
Last updated: [April 09, 2026]
These Terms & Conditions (“Terms”) govern your use of this site and any purchases made through the Site. By using the Site or placing an order, you agree to these Terms.
1) About the Store
The Site is owned and operated by Greg Hughes (“we,” “us,” “our”).
Contact: arrogantambassador01@gmail.com
2) Eligibility
By using the Site or placing an order, you confirm you are able to form a legally binding contract in your location.
3) Products (Physical + Digital)
We offer physical merchandise (e.g., shirts) and digital products (e.g., digital music downloads). Product photos and descriptions are provided as accurately as possible, but colors may vary due to screen settings.
4) Fulfillment Partner (Tapstitch)
Physical merchandise is produced and shipped by a third‑party fulfillment partner (Tapstitch). Shipping speeds, tracking availability, packaging, and carrier performance may vary depending on destination.
5) Pricing, Taxes & Payment
Prices are shown in USD unless stated otherwise. Taxes and shipping (for physical items) may be added at checkout. By submitting payment, you represent that you are authorized to use the payment method.
We may refuse, cancel, or limit orders for reasons including suspected fraud, inventory/availability issues, or listing errors. If we cancel after you’ve paid, you will be refunded.
Update Section 6 to match that flow (download link sent). Paste this in place of your current Section 6:
6) Digital Downloads (Delivery + All Sales Final)
After purchase, a download link will be sent to the email address provided at checkout. Please make sure your email address is correct and check spam/junk folders.
All digital products are final sale. Once the download link is delivered or made available, we do not offer returns, exchanges, or refunds, except where required by law or if there is a verified technical issue that prevents download/access.
If you didn’t receive your download link or have trouble accessing your files, contact arrogantambassador01@gmail.com with your order number and the email used at checkout.
You are responsible for ensuring your device/software is compatible with the file type(s) offered.
7) Production & Shipping (Physical Items)
Many physical items are made to order. Production/processing time is separate from shipping time. Delivery estimates are not guaranteed and may be affected by holidays, weather, carrier delays, or customs.
8) International Orders (Customs, Duties, Taxes)
Because we ship internationally, your order may be subject to customs duties, VAT, and import fees. These charges are the customer’s responsibility and are not included in the item price or shipping cost. Customs processing may also delay delivery.
9) No Returns / No Exchanges (Physical Items)
All physical merchandise is final sale. We do not accept returns or exchanges, including for sizing or buyer’s remorse.
Exception — damaged/defective/incorrect items:
If your item arrives damaged, defective, or you received the wrong item, email arrogantambassador01@gmail.com within 7 days of delivery with your order number and clear photos of the item and packaging. If approved, we will work with the fulfillment partner to provide a replacement or other resolution as appropriate.
10) Address Accuracy
Please double-check your shipping address at checkout. If a package is returned due to an incorrect or incomplete address, you may be responsible for reshipping costs.
11) Chargebacks & Disputes
If you have an issue with an order, contact us at arrogantambassador01@gmail.com first so we can try to resolve it. Unresolved chargebacks may restrict future purchases.
12) Intellectual Property
All music, artwork, images, videos, logos, and content on the Site are owned by Greg Hughes or used with permission, and are protected by intellectual property laws.
Digital purchases are licensed, not sold. You may use digital downloads for personal, non-commercial use only. You may not redistribute, resell, share, upload, publicly post, or otherwise make the files available to others without written permission.
13) Acceptable Use
You agree not to misuse the Site, including attempting to gain unauthorized access, disrupt the Site, or introduce malware.
14) Third‑Party Services
The Site may use third-party services (e.g., payment processors, embedded players, analytics, Tapstitch). Those services may have their own terms and privacy practices, and we’re not responsible for third-party services outside our control.
15) Disclaimers
To the fullest extent permitted by law, the Site and products are provided “as is” and “as available.” We do not guarantee uninterrupted access to the Site.
16) Limitation of Liability
To the fullest extent permitted by law, Greg Hughes will not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim related to a purchase will not exceed the amount you paid for the product(s) at issue.
17) Changes to These Terms
We may update these Terms at any time by posting an updated version on this page and changing the “Last updated” date. Continued use of the Site after changes means you accept the updated Terms.
18) Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
If you want, tell me how customers receive the digital download on Wix (instant download link on a thank-you page vs emailed link vs “My Orders” area). I can adjust Section 6 to match your exact flow.